Shipping policy
Processing Time
- All orders are made-to-order, which means they take 2–7 business days to be produced before they ship.
- Processing times may vary slightly depending on the product and partner.
Estimated Shipping Times
| Region | Estimated Delivery Time |
|---|---|
| United States |
Standard Shipping: 2–5 business days Economy Shipping: 4–8 business days |
| Canada | 5–12 business days |
| Australia | 7–15 business days |
| International | 10–21 business days |
Please note: delivery times are estimates, not guarantees. Some products are not eligible for international shipping. Delays due to customs, shipping carriers, or high order volumes may occur — but we’ll always keep you informed.
Multiple Items?
Because we work with multiple production partners, your order may arrive in separate packages. You’ll receive tracking for each shipment as they go out.
Lost or Delayed Packages
If your tracking says "delivered" but you haven’t received your order:
- First, double-check the shipping address and check with neighbors or your local post office.
- Still missing? Email us at orders@prettyhabitsco.com and we’ll do everything we can to help.
Customs & Duties
For international orders, customs fees or import taxes may apply depending on your country. These are the responsibility of the buyer.
Need Help?
Reach out to us anytime at orders@prettyhabitsco.com — we’re here to make it right.