Refund policy
TO MAKE A RETURN
1. Email orders@prettyhabitsco.com with the following information within 7 days of receiving your order:
- Your order number
- The product(s) you would like to return
- The reason for return
2. Once you receive a confirmation email with return instructions, please package the item in its original packaging and send it to the address provided in the email.
The customer is responsible for the cost of return. We advise using a tracked service to ensure your delivery makes it back to the brand safely and securely, so please retain your proof of postage.
3. As soon as your return has been received by the brand, your refund will be issued to the original payment method. Please allow 2 - 3 business days for processing.
EXCHANGES
We currently do not offer exchanges.
If you need a different item, simply follow our return process for a refund, then place a new order at your convenience.